Frequently Asked Questions
What is home health care?
Home health care is a service that permits patients to receive quality health care in the privacy and comfort of their homes.
What pays for home health care services?
The cost of service varies on a case-by-case basis. We generally coordinate billing with two main payors, including traditional Medicare – Part A and the TriWest through the VA. No PPO or HMO. We also accept private payment for services.
How to arrange or start home health care services?
Anyone is eligible for a free Home Health evaluation to determine their need for services. If appropriate, your physician would need to request Home Health Services on you behalf. Once insurance is verified & physician’s orders are attained, we will come to your home to complete an assessment, and our clinical team will discuss a plan of care with your primary physician. Contact us at 214.703.9665 to make a request.
How do I gain eligibility for home health services?
In order to receive Home Health Care you must be homebound. This means you must experience a taxing effort to leave the home. Absences from the home should be for short periods and infrequent. The care you require must be skilled in nature. This means the care you receive can be delivered only by a skilled medical professional.
How do you qualify your staff members who would be coming into my home?
All nurses, therapists and/or home health aides who visit your home go through interviewing, screening processes, as well as a background checks, monthly employee misconduct registry checks and license verification. Our caregivers are regularly supervised and evaluated to insure that you or your loved one is receiving the care and attention they deserve.
Am I able to reach you 24/7?
Yes, our on-call nurse is reachable for any medical concerns you may have after hours.